"Just this small note to tell you how happy I am to engage with your Organization , thanks to the outstanding service and customer focus demonstrated by your Customer Relationship Manager, Mr. Ankur Gupta . He is always accessible, even on holidays to answer my queries, prompt in response to my mails and above all always willing to help and even proactively remind me regarding my payments falling due. He demonstrates a high level of commitment and a Customer Centric Approach. He is indeed an asset to your organization."
"I thank you for all your support. After seeing most of the properties in Greater Noida West, I have decided to go for Fusion Homes on two grounds.
1. I like the quality of execution of Fusion project and am happy to be part of the Fusion Homes family.
2. Having been in sales for the last 15 years, I do really appreciate your true salesmanship which has given me and my family the confidence in choosing this project.
I would also like to thank Mr. Panda for providing us the clarification and giving us all the required support."
"I have been dealing with Fusion for the last one year and the kind of services you provide are amazing. I'm usually very busy and its difficult for me to followup and I also believe why should I even follow up! A good company will keep you updated and that's what Fusion is all about. I made the right choice, your CREs are awesome."
"Fusion Homes is unbeatable in quality & design. I have properties from other builders in Noida and I must state that you are the best among them. Your timely communication makes me very comfortable and well informed. A dedicated CRM model sure does matter and this is a well-thought-out and a good gesture. There will be always customers for the one who is for customers. Especially for people like us who, being from the other part of the world, like getting updates all the time from India! Best of luck and keep the good work going."
"You met and exceeded our expectations. Under budget and ahead of schedule in an era of skyrocketing construction costs and competing priorities were stretch goals at the outset; you've made them reality. I've had the privilege to work with several high-quality companies over my career at Allahabad Bank in the Housing Loan Department; FBPL has consistently been a top performer."
"I had thought that genuine, "knock-your-socks-off" customer service was a thing of the past, until I met you guys. Your actions have proven that your organization lives to please your client, and I can't begin to tell you how pleased we are with the results of your hard work, attention to detail, and willingness to go all out for us. Thank you for being men of integrity, keeping your word, and ensuring that the right thing is done for your client."